Frequently asked questions
We're still pre-launch, so a few of these answers describe what to expect once we open rather than what's live today.
When do you launch?
We don't have a public date yet — we're finishing sourcing and packaging first. Join the email list on the home page and you'll be notified the moment we open, ahead of any public announcement.
Do I need to be a certain age to use this site?
Yes. This site and its products are intended for adults 18 and older (or the age of majority in your jurisdiction, if higher). We'll ask you to confirm this before browsing, and again at checkout once the shop is live.
Will shipping be discreet?
Yes — this is a non-negotiable for us. Orders will ship in plain, unbranded packaging with no product images or descriptive text on the outside. Billing descriptors on your card statement will also be neutral and won't reference product names.
What materials will your products be made from?
We're only carrying products made from body-safe, non-porous materials — primarily medical-grade silicone — and phthalate-free by default. Full material specs will be listed on every product page once we launch.
Will you ship internationally?
We're starting with domestic shipping at launch and evaluating international shipping after that, partly because customs and import rules for this product category vary a lot by country. We'll share specifics as we get closer to opening.
What's your return policy?
For hygiene reasons, most products in this category can't be returned once opened — this is standard across the industry, not unique to us. We'll publish full return and warranty terms before checkout goes live so you know exactly where you stand before buying.
Is my information kept private?
Yes. Your email is only used to notify you about launch — we don't sell or share signup data with third parties. Once the shop is live, we'll publish a full privacy policy covering order and account data.
How do I get in touch?
Head to the contact page — we read every message, even pre-launch.